Interpreting Services

The Tasmanian government is committed to the rights of all Tasmanians from a different culture or language background. The Government's policy is to provide professional interpreting services to clients free of charge in situations where communication is difficult.

TIS - Translating and Interpreting Service

The Department of Immigration and Ethnic Affairs provides a Translating and Interpreting Service (TIS) for non-English speakers and for non-English speakers needing to communicate with them. TIS is available 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.

The main service provided by TIS is telephone interpreting. This allows a three way conversation between two parties to a telephone call, assisted by an interpreter. Other services include on-site, face-to-face interpreting and a document translation service.

As a free community service, TIS provides:
  • telephone interpreting to individuals wishing to speak with government or certain community organisations
  • limited face-to-face interpreting to individuals, medical practitioners, and community organisations on migrant settlement-related matters, and
  • extract translations of personal documents for migrants during their first two years of residence in Australia.
    On a fee-for-service basis TIS provides services to individuals, Commonwealth and State/Territory government agencies, community organisations and private sector businesses and organisations in relation to commercial transactions.

    TIS services are provided by more than 2000 professional interpreters and translators in more than 100 languages and dialects.

    Please Contact TIS on:

    Phone:131 450
    Post:PO Box 25
    Belconnen, ACT 2616, Australia
    Open:24 hours a day, 7 days a week


    AMIGOS Cooperative

    AMIGOS Cooperative is a Tasmania based service which offers expert interpreting, translating, teaching, guiding and multicultural consulting. All members of the team are qualified and observe the code of ethics of the Australian Institute of Interpreters and Translators.

    AMIGOS provide professional interpreters and translators who assist in overcoming language and cultural obstacles which often lead to distress or frustration of clients and service providers.

    The service covers the entire state and is provided on a fee for service basis.

    Please Contact AMIGOS on:

    Phone:6228 5480
    Post:68 Risdon Road, New Town, Tasmania 7008
    Open:24 hours a day, 7 days a week


    Interpreter Card


    The Interpreter Card is designed to help clients whose first language is not English, to deal with State Government organisations. The card is available free of charge to migrants and refugees who have difficulty in communicating in English.

    The card clearly indicates that the client needs an interpreter. Clients present the card to the agency or organisation, who then use it to help arrange an interpreter.

    The cards are distributed through the Department of Immigration and Multicultural Affairs, the adult Migrant English Service, Community Refugee Support Groups, Ethnic Communities' Councils and Migrant Resource Centres.

    For more information please contact your Ethnic Liaison Officer or the Office of Multicultural and Ethnic Affairs on 6233 3439 or OMEA@dpac.tas.gov.au.
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