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Department of Treasury and Finance
Responsible Service of Alcohol

Responsible Serving of Alcohol (RSA)

A licensee must not allow a person to serve liquor on licensed premises unless the person -

(a) has successfully completed an “approved course” - (RSA training course); or
(b) has been an employee of the licensee for less than 3 months and is –
(i) undertaking a RSA training course; or
(ii) formally enrolled in a RSA training course to be held within three months of commencing employment.

An “approved course” means a course of instruction or training in the service of liquor, approved by the Commissioner.

The Commissioner has determined that he will recognise courses that deliver the national competency SITHFAB201- Provide responsible service of alcohol conducted by a RTO.

RSA training provides licensees, liquor serving staff and security employees with knowledge and awareness about the responsible service and consumption of liquor in premises where liquor is sold.

A person applying to hold a liquor licence is required to undertake RSA training unless exempted by the Commissioner for Licensing. Exemptions may be granted for special liquor licence applicants in certain circumstances.

Responsible Service of Alcohol Register
To demonstrate compliance with RSA training requirements, licensees must now keep records on the licensed premises in the form of a “Responsible Service of Alcohol Register” and produce those records on demand to the Commissioner or an authorised officer.

Please click here for a Fact Sheet and a sample copy of the Register.

RSA training resources
The Commissioner has approved the development of resources to be used by trainers to support the delivery of the national competency SITHFAB201- Provide responsible service of alcohol. The RSA workbook has been developed in accordance with the national competency, the Liquor Licensing Act 1990 and the Commissioner’s rules and policies.

RSA Workbook (version 3, updated February 2012)

Copyright - The RTO's listed below have approval to print the workbook for the purposes of delivering RSA in accordance with the national competency.

Training organisations delivering RSA
The following is a list of Registered Training Organisations (RTO's) registered with the Commissioner for Licensing to deliver courses in responsible serving of alcohol. These RTO's receive regular updates on legislation and policy from the Commissioner for Licensing and participate in annual moderation sessions.

This list is made available for convenient contact for industry and public to co-ordinate and book training.

Registered Training Organisation
Name and delivery location
Delivery Method
Access All Areas Training Online
1300 287 554
Ashley Institute of Training:
Launceston region
1300 307 500
Asset Training:
Hobart region
6244 6642
Australian Employment and Training Solutions
1300 002 387
Avana Learing Pty Ltd:
Classroom - group booking only
(02) 8908 7300
Avidity Training and Development:
Launceston region
6339 2813
Aveling Online
(08) 9379 9999
Campbell Page Training Services:
Hobart region
6214 5056
Clubs WA Online
1300 640 616
Eclipse Vale Pty LtdOnline
(03) 9005 5981
Esset Australia
1300 558 936
Franklyn Scholar:
6300 2000
ICP Educational Institute Classroom
03 5333 6160
Industry Link Training:
Hobart region
6231 0677
Learning Partners
6327 6666
NT Narbil TrainingOnline
(07) 4972 1112
ORANGE Vocational Education and Training:
Launceston region
6344 3747
Outside the Square Solutions:
(03) 6432 3336
Restaurant and Catering Industry Association Online
1300 722 878
TasTAFE - Drysdale:
1300 655 307
SLST - Graeme RollinsClassroom
0407 253 984
Train to Gain Online
0428 515 356
The Training and Business Company:
Hobart region
6228 3555
WISE Employment:
1800 685 105
Work & Training Ltd:
Launceston region and Ulverstone
1300 309 675
Workskills Training and Development
6263 5785

List current as at 6 March 2014

Want to deliver RSA Online?

Approval from the Tasmanian Commissioner for Licensing is necessary for RTOs delivering the national competency SITHFAB201 - Provide responsible service of alcohol online.

Registered Training Organisations are required to complete a Self Assessment Checklist to have RSA online course delivery designated as an “approved course” in Tasmania.

The self assessment checklist should be completed in conjunction with the Commissioner for Licensing’s Guidelines for RSA Online.
New RSA advertisements produced by Southern Cross Televsion.

Message:- "Drink to intoxication and you will be refused service or entry to licensed premises!."

These 2.6 Mb .wmv movies will open in Windows Media Player