Special Employee's and Technician's licence

​​​​​​​​​​​​​​​​​​​​​​Employees working in the gaming industry are required to hold the appropriate licence and, in some cases, undertake prescribed training courses.  There are different licence categories, depending on the type of work you will be undertaking in the gaming industry: ​​
  • Licensed Premises Gaming Operative - to work in a hotel or club operating keno or gaming machines
  • Casino Operative of Casino Security  - to work in a casino
  • Statewide Gaming Operative -  to work for a gaming or wagering operator, such as Network Gaming or Tabcorp
  • Technician - to install, maintain or repair gaming equipment, or undertake software/hardware development, testing and analysis for the purposes of gaming.​
The prescribed duties of each licence type are outlined: 

 Current prescribed duties May 2016 (PDF 48Kb)​

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Changes to Special Employee (SE) Licensing - from 1 July 2023

From 1 July 2023, there will be changes to special employee's (SE) licence requirements.

The Commission has determined that staff undertaking certain limited duties in a hotel, club or casino such as selling keno tickets, undertaking gaming machine payouts or minor gaming machine adjustments will no longer require a licence.

Changes to SE Licensing have been made to support the new gaming market arrangements that take effect for industry from 1 July 2023.

What duties will no longer require a SE Licence?

This will depend on who you are employed by and what duties you are undertaking.

From 1 July 2023, you do not need a SE licence if your duties are limited to:

  • selling keno tickets;
  • undertaking gaming machine payouts;
  • making minor adjustments to gaming machines; and
  • undertaking some security functions in casinos.

If you are unsure about whether your duties require a SE licence, you will need to discuss your range of duties with your employer.

What type of duties will still require a SE licence after 1 July 2023?

You will still need a SE licence if you:

  • work in the casino and are involved in table games, cash desk/coin booth, premium player programs, table drop boxes, surveillance operations of tables or work associated with chips;
  • work for a keno operator or monitoring operator and administer the conduct of games of keno, electronic monitoring systems or undertake keno monitoring functions and/or regulated monitoring functions; or
  • work for the wagering operator (Tabcorp) and administer a gaming activity, develop gaming activity policy, are involved in the operation of wagering systems or manage fraud and integrity functions.

What if my SE Licence expires after 1 July 2023?

If your SE licence expires after 1 July 2023, it will be re-issued with its existing expiry date. This licence will not refer to any categories. 

You can then determine when your licence expires whether you need to renew it or not, based on your employment requirements and duties.

Is a SE Licence required between now and 30 June 2023?

Yes, a SE licence is still required to undertake prescribed gaming duties in hotels, clubs and casinos until 30 June 2023.

What if my SE Licence is due to expire between now and 30 June 2023?

If your SE licence is due to expire before 1 July 2023 and you are still working in a hotel, club or casino, you will still need to apply to renew the SE licence. The Liquor and Gaming Branch will email an invitation to renew your licence approximately six weeks before it expires.

Do I have to pay for my SE Licence Application / Renewal?

Yes, a new SE licence application or renewal application must be accompanied by the prescribed fee.  A SE licence can be issued for up to five years and will allow a SE the flexibility to work for a casino operator, gaming operator or waging operator without requiring additional licensing from the Commission.

Do I still have to complete a Responsible Conduct of Gambling (RCG) course?

Yes, you will still be required to undertake an approved RCG course every five years if are involved in the conduct of gambling in a venue in Tasmania after 1 July 2023.

Copies of your most current certificate will need to be provided to your employer. The Commission will no longer need to keep a record of a RCG certificate after 1 July 2023.

Do I still have to undertake training related to my duties?

If are involved in the conduct of gambling in a venue in Tasmania after 1 July 2023, your employer will be required to keep a record to show that you are competent and have been trained to use any gaming equipment you interact with or operate.

Your employer will be responsible for any training needs you have.

What happens with Technician licences?

There are no changes to these licences and will continue to be issued and renewed.​

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Quick Links
​Special Employees and Technicians must ensure that they are aware of their responsibilities as a licence holder. Information on the conditions that apply to these licences can be found here:
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Eligibility
Applicants are required to be 18 years of age or older.

Probity

Applications are assessed by the Tasmanian Liquor and Gaming Commission to determine the individual's suitability to be a licence holder.

New applicants must consent to having their fingerprints taken. Do not have your fingerprints taken unless asked to do so.​​ Fingerprints taken are destroyed upon licence expiry or application refusal.

Contact the Office of the Australian Information Commissioner if you believe you may be entitled to claim a right of non-disclosure in relation to offences.

Photographs

Applications must include a colour passport sized photograph​. Photograph requirements provide guidance about how photographs must be taken in order to be accepted.

Responsible Conduct of Gambling 

It is a condition of every Special Employee's licence that the licence holder must undertake a Responsible Conduct of Gambling course approved by the Tasmanian Liquor and Gaming Commission. 

New licence holders are allowed three months from the date that their licence is issued to complete the course and provide a copy of the certificate to the Commission.

Licence holders must ensure that they retake the course every five years from the date of certification and provide a new certificate, before the licence expires to avoid disciplinary action being taken against them.

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Expiring Licences​

It is a licence holder's responsibility to ensure their licence is current whenever they are working. Where possible, renewal notices are sent to licence holders four weeks prior to the expiry of the licence.  Please contact the Liquor and Gaming Branch on (03) 6166 4040 or by email to gaming@treasury.tas.gov.au​ if you need to check your expiry date or update your address or any other contact details. 

To apply to renew your licence, please submit your application PRIOR to the expiry date. The link to the application form can be found here:

Renewing a Special Employee's or Technician's Licence​

If you have previously held a Special Employee's or Technician's Licence that has since expired, you may apply online for a new licence. The link to the online application form can be found here:

Apply for a Special Employee's and Technician's Licence Online page​

Replacement Licence

If you have misplaced your licence - please contact the Commission at: gaming@treasury.tas.gov.au - a fee to replace the licence may apply.

  Special Employee's and Technician's Licence replacement application   (198Kb)​​


Licence Upgrade
If you change your duties as a special employee or technician, you may need to upgrade your licence. To apply for an upgrade, please complete the  application form below and forward it to the Commission at: gaming@treasury.tas.gov.au.   

  Upgrade Special Employee/Technician Licence application form   (123Kb)

A Licence upgrade is NOT required if you have undertaken Senior Writer or Gaming Machine Supervisor training and already hold a Special Employee’s Licence.​


Automatic Mutual Recognition

From 1 July 2022, Automatic Mutual Recognition (AMR) applies to a wide range of licensed occupations across participating states and territories. This includes Special Employees and Technician's licences, operating within the gaming industry.

What do I need to do to work under AMR in Tasmania?

To work across the participating states and territories, you must be registered in your home state or territory to undertake the activities you intend to carry out in a second state or territory. You must contact the Tasmanian Liquor and Gaming Commission (gaming@treasury.tas.gov.au), to notify them of your intention to work in Tasmania. In this notification, you must include the state or territory you are currently licensed and your licence number. You must comply with the laws of the state or territory where you are working. In the gambling context, this means understanding and meeting the requirements for Responsible Conduct of Gambling and Exclusions.

What are the arrangements for Tasmanians wanting to work under AMR in other states and territories?

Licensed workers from Tasmania can use their Tasmanian licence interstate to work in certain occupations.

To find out if your Tasmanian licence or registration can be used in other states or territories, check that state or territory's website.

What happens if you don't comply with Tasmanian law or licence conditions?

Your entitlement to work interstate under the AMR scheme can be suspended or cancelled. Your home state or territory licence or registration can also be suspended or cancelled.

More information is available on the Automatic Mutual Recognition page.

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