Training requirements

​Any staff who interact with a patron participating in gambling must undertake a Responsible Conduct of Gambling course approved by the Tasmanian Liquor and Gaming Commission within 90 days of commencing employment.​ 

​​​​The RCG course, amongst other things, provides information about the operation of the Tasmanian Gambling Exclusion Scheme. Further Information about the scheme and the online database is available here​.

​Responsible Conduct of Gambling course

The Commission will only recognise courses that deliver the national competency SITHGAM022 - Provide responsible gambling services conducted by an approved Registered Training Organisation (RTO).

To maintain the responsible conduct of gambling competency, every staff member who interacts with a patron in gambling is required to undertake a Responsible Conduct of Gambling course with a registered training organisation every five years.

Training Organisations delivering RCG

The following is a list of RTOs delivering RCG courses approved by the Commission. These RTOs receive regular updates on legislation and policy from the Commission.

​Registered Training Organisation Name and delivery locationDelivery MethodContactWebsite
Express Online TrainingOnline1300 720 104www.eot.edu.au
TasTAFE:
Statewide
Classroom and for those already working in the gaming industry, Online instruction can be undertaken.
1300 362 175
www.tastafe.tas.edu.au

List updated 29 July 2019

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