​Client User Guides for TRMF Contracts

• Client User Guide - TRMF Fund Administration Agent Contract                                                                             ​​​​​​​    Client User Guide for ordering services under the Fund Administration Agent contract (TRMF 2021-1).​

Risk Management

• AS/NZS ISO 31000:2018 Risk Management Guidelines​
  Th​e Australian Standard for establishing and implementing risk management processes. This Standard is available from Standards Australia's distributor, SAI Global.​
  

• Project Management - Risk Management: Guidelines
  Guidelines developed by the Department of Premier and Cabinet to assist project managers to manage project risks.

• Standards Australia
  Standards Australia has many risk management and occupational health and safety publications in addition to AS/NZS ISO 31000:2009 Risk Management.
  

• For information regarding Government Vehicle Fleet Management  - see Guidelines, Responsibilities and Forms here on the purchasing website.

• Guidelines for Determining Appropriate Levels of Insurance for Goods and Services Contracts
  Guidelines and toolkit to provide practical assistance when determining the types and levels of insurance that must be held by contractors providing goods and services to the government.

For a quick and easy reference tool to explain the difference between claims-made and occurrence polices see document below:
   Insurance - occurrence and claims made policies  

• Minor Civil Claims
  For information on making a minor civil claim and Magistrate Court procedures.

• AHI ASSIST
  State Service employees travelling overseas on business should contact their agency representative to obtain an "AHI ASSIST" card. AHI ASSIST will provide emergency assistance, including medical, lost passports etc. The card notes the emergency number and policy number.

• TRMF Business Travel Brochure
  Business Travel Brochure

• Example checklist for management of workers' compensation claims
  Workers Compensation Checklist

• Cover for Volunteers brochure
  Treasury has developed a brochure containing information about cover provided to agencies for authorised agency volunteers. If an agency would like to adapt the brochure for a particular audience, the agency should first consult with Treasury.

• Volunteer Brochure
  TRMF Cover For Volunteers brochure